How to avoid number spoofing scams

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How to avoid number spoofing scams
How to avoid number spoofing scams
Every year, approximately 24 million Americans fall victim to telephone scams. And now an elaborate new scam tricks people into thinking their bank is avoiding a problem when in reality it's a criminal looking to steal money.

Candace Terrell says it all started with a simple text that read in part: "Have you attempted 2900 with your card?"

The text message informed him of potentially fraudulent activity on his bank card. Then a few seconds later his phone rang and the caller said he was with his bank.

The man told him that the bank was there to help him and that since they caught it pretty quickly, they wanted to block the card, close it and freeze it.

Terrell said he had her address, the last four digits of her card and even the number on her caller ID matched her bank number.

Terrell didn't see any red flags that this was a scam. /"He said, 'I'm going to transfer you to an automated line, it's going to ask you to enter your PIN.'/" As soon as she did that, the scammer gained access to her account and took over 2,300. Terrell's bank reimbursed him for the stolen money.

Cybersecurity expert Scott Schober told CBS News that scammers can actually spoof a number to get you to pick up the phone. Schober says the scams are becoming more sophisticated. He says a scammer can easily download an identity theft app and pretend to be your bank.

Schober says the best thing to do is to question everything. Know your bank and how it handles fraud alerts so you don't get scammed.

Schober says it's very difficult for police to catch these criminals because the crimes are almost always untraceable.

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